FAQs
What are the ingredients in Mia pads and liners?
Mia pads and liners are made with GOTS organic cotton top sheet, ensuring they are free from harmful chemicals.
Why Organic cotton?
Organic cotton offers superior comfort, absorbency, and safety compared to pads made from any other fibres. Mia's pads are gentle on the skin, highly breathable, and free from harmful chemicals.
What size are Mia pads?
Mia pads measure 240mm (9.4 inches) 290mm (11.4 inches) 330mm (13 inches)
What size are Mia liners?
Mia liners measure 150mm (5.9 inches).
How often do I change a Mia pad?
We recommend changing your Mia pad every 6 to 8 hours, though you can change it more often depending on your body's needs.
How can I subscribe to Mia?
It’s easy! Visit the Mia subscription page, build your subscription, and receive all your favourite items at your door.
What is the exchange/return policy?
Our customer service team is here to assist you with any concerns you may have about your order. If you have questions or encounter issues, please contact us via customerservice@miamyally.com
What is Mia’s shipping Policy?
Orders are typically processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
What to do if the product is delivered damaged?
In the event that your order arrives damaged, please contact our customer service team immediately after receiving your order. We will work to resolve the issue promptly.
Does Mia accept Returns?
Due to the nature of our products, we do not accept returns for items unless they are damaged or defective upon arrival. If this happens, please contact our customer service team.
Does Mia offer refunds Or Replacements?
If your case is approved, you may be eligible for a replacement or a refund. Refunds will be issued to the original payment method used during checkout.
